If you’re confused about your divorce, something has gone wrong. You should always know what is happening, and what is next.
OUR LEGAL CARE PHILOSOPHY
YOU SHOULD ALWAYS KNOW WHAT IS HAPPENING IN YOUR CASE, AND WHAT IS NEXT.
I gained a lot of empathy for my clients when dealing with my husband’s health issues. He is a diabetic on dialysis with advanced heart disease. Every few years, he has an extended hospital stay. When this happens, I make arrangements and move into the hospital with him. I do this because he receives daily visits from a widening circle of “ologists” (nephrologist, neurologist, pulmonologist, cardiologist). In order to understand the current medical crisis, I talk with each doctor as they come by. When I do this, I ask a lot of questions; my husband calls it “cross-examining” his doctors. I also get up in the middle of the night to research concerns as they occur to me.
The doctors sometimes overestimate how much we understand. For instance, while discussing the results of Bill’s MRI, the primary care physician used the word “ominous” four times. I finally interrupted him and asked exactly what was ominous? What was it that might happen?
“Paralysis” he explained with surprise, as if it were the most obvious thing in the world. He cocked his head and blinked his eyes at me, surprised that I had not kept up. Well I hadn’t. Not at all. We discussed balance issues and muscle weakness and sudden vision loss. However, it never, even in my late-night google searches, crossed my radar to worry that my husband might become a quadriplegic.
When we deal with a medical crisis, the only way I can understand what is happening is to live at the hospital and ambush each doctor as they come by.
YOU WON’T HAVE TO AMBUSH YOUR LEGAL TEAM. WE KEEP IN CONSTANT CONTACT WITH YOU. YOU WILL NOT BE CONFUSED ABOUT YOUR DIVORCE.
What does this have to do with my law firm? Just like our clients, I have areas where I am knowledgeable, and areas where I am forced to rely on the education, experience and judgment of others. I have been practicing law for 26 years. But with every case, I remind myself that my client has never been involved in a trial before. Just like me, when I deal with doctors, my clients are in a world they are not familiar with. I reassure my clients. I explain to my clients what to expect when they walk in the door of the courtroom.
My frustration at the difficulty of dealing with my husband’s medical issues was the genesis of our legal care philosophy.
OUR CLIENTS DON’T NEED TO DISRUPT THEIR LIVES OR AMBUSH THEIR LEGAL TEAM TO KEEP ON TOP OF THEIR LEGAL CRISIS
As a result of this experience, I am determined to ensure that our clients do not feel confused about their divorce
We assign every client to a supervising attorney and to a paralegal. Once we are hired, we talk with each one of our clients every two weeks, at a minimum, to review their case with them. Our clients get regular opportunities to ask questions or address concerns that they have. You should not be confused about your divorce. It is critical to us that our client’s main concerns are also our main concerns. We make sure that our client always knows what is happening in their case, and what they should expect next.
We have a client portal for our clients. Our clients have constant access to important information, like their pleadings, discovery documents, appointments and court dates. They can also see their assigned tasks and the communications from their legal team. Everything is in one place. Family law matters are stressful. Our job is to make it easier for you, and to guide you each step of the way. If you ever feel confused about your divorce, or need to chat with someone about your case, let us know!
